Who we are

We Are Here To Create Value for Customers By offering wide range of products and services and also we are committed to protect your privacy, Read the privacy and policy to know how we safeguard your privacy.

Information

We collects several types of information from and about users of our Services, which includes

• Your Personal Information – personal information is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have; and
• Non-Personal Information – which includes data about your internet connection, the device(s)you use to access our Services, your usage details and other such information that does not pertain to your identity.

How we use the information we collect

We primarily collect your data to provide you the Services that you opt for. Our Services are backed by a wide array of supporting services that directly or indirectly improve the Services offered to you. We use the information we collect from and about you for a variety of purposes, including to:     

• Allow you to participate in interactive features offered through our Services such as  promotions, contests and sweepstakes for which we may share your data with third parties that run such promotional activities on our platform

• Administer our Services by sharing information with third parties that are used to facilitate the Services, such as delivery partners, service providers and vendors. 

• Process and respond to your queries and complaints.

• Understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, and offer customised deals and other services tailored on the basis of your preferences.

• Diagnose technical problems, platform issues and other such diagnostic measures as may be required to offer the Services in a stable and functional manner.

• Send you communications that you have requested or that we determine to be of interest to you by way of emails, courier, registered post, telephone calls, SMS, WhatsApp messages or any other mode of communication. This includes customer support and grievance redressal. 

• Enable us to show you ads that are relevant to you.

• Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.
• For any other purpose required to administer the Services, with your consent. 
• To use certain aspects of our Services, such as completing transactions, we may require your credit or debit card account information. By submitting your credit or debit card account information through our Services, you expressly consent to the sharing of your information with third-party payment processors, and other third-party service providers (including but not limited to service providers who provide fraud detection services to us and other third parties).

Contact Us

If you have any queries relating to the processing/ usage of information provided by you or ours Privacy Policy, you may email to us at support@kotamart.com.